1. Name of the organization
3. No of IT users
4) Are these challenges that you face today while managing your IT infrastructure, If so, please rate them on a scale of 1 to 5.
Finding people with the right skillsets
Pressure on IT Budgets - Do more with Less
Managing Multivendor environments
High capital expenditure Cost incurred on IT upgrades
5) How are you tackling these challenges currently?
In-house IT team manages all issues at initial level
Mix of A and B.
Outsourced to a managed services partner
6) If the answer is A or C, jump to 10.
7) Do you have a preferred vendor of choice for Managed IT services?
8) If yours is an MNC organization, is your managed IT services partner a global partnership decided at HQ or
9) Is this partnership due for renewal in the next 3-6 months?
10) Are you open to discuss the option of outsourcing Infrastructure Management services to third-party
11) When you hear the term managed IT services/managed services, which technology vendors come to your
12) What is that you look for in your preferred vendor? Please provide key parameters and rate them on 1-5, with 1 being not very important and 5 being very important.
Success Stories to support the claims
Availability of a resident engineer in your city
Availability of a dedicated one-point contact person /relationship manager to handle escalations
Any other parameter
Please fill in your details.