Kaseya, a provider of IT management software, has released details of its new products for enterprise IT departments and IT service providers, which form part of its new Kaseya 2 suite of IT systems management tools. Kaseya 2 products have been specifically developed to meet the requirements of IT departments in large enterprises, smaller IT teams working in small to medium-sized enterprises (SMEs), and IT service providers working with multiple clients.

Using the new Kaseya 2 products, IT professionals in any organisation can streamline key tasks and processes, reduce complexity, and increase staff utilisation and end-user satisfaction.

Kaseya Enterprise Edition

This has been created for IT teams looking to improve efficiency and handle complex IT estates through a proactive IT management model. With the ability to support thousands of PCs and devices on a variety of platforms, Enterprise Edition provides complete IT systems management through a single, Web-based interface with integrated IT automation.

This edition allows IT teams to fully automate desktop and server tasks and procedures, including discovery, audit, monitoring, patch management, anti-virus and back-up applications. Its Live Connect feature offers remote access functionality without interrupting the end user. An ITIL-based service desk includes a fully-integrated incident, problem, change and knowledge base desk with full process, policy and workflow customisation.

Small and Medium Enterprise Edition

This provides simplified systems management, making it easy for smaller enterprises to save time and money through effective systems management. SMEE shares much of the functionality of the Enterprise Edition but is packaged and priced for smaller IT departments. Through a single, easy-to-use dashboard, IT managers can quickly scan the entire network and proactively manage servers, workstations and mobile computing devices.

Master IT Service Edition (MITSE)

This provides a robust framework for managed service delivery and is a next-generation solution for automating recurring IT tasks to extend service capabilities. It is ideal for service providers managing any number of seats that need a consistent interface to manage and automate IT tasks across their clients’ networks with ease, through an integrated, on-premise automation solution.